Customer Support Tools

Discover 159 customer support tools used by companies, sorted by popularity

Automated ticketing tools

Used by 1 company

Automated ticketing tools help manage customer inquiries and support requests efficiently.

A technology that manages incoming calls and routes them to the appropriate agents based on predefined criteria.

Avaya Contact Centre

Used by 1 company

Avaya Contact Centre provides solutions for managing customer interactions across various channels.

Axonify

Used by 1 company

Axonify is an internal micro-learning tool designed to support enablement programs and reinforcement.

Beamer

Used by 1 company

Beamer is a tool for managing customer announcements and lifecycle communications, helping businesses keep their users informed about updates and …

Bright Pattern

Used by 1 company

Bright Pattern is a cloud-based contact center software that provides AI-powered customer engagement solutions.

CCaaS Platforms

Used by 1 company

CCaaS (Contact Center as a Service) platforms provide cloud-based solutions for managing customer interactions across various channels.

CX One

Used by 1 company

CX One is a workforce management tool that includes inbound and outbound dialer functionality.

Calabrio Call Recording

Used by 1 company

Calabrio Call Recording is a solution that captures and stores customer interactions for quality assurance and compliance.

Cisco Contact Center Express (UCCX) is a solution for managing customer interactions across various channels, providing tools for call handling …

Cisco Contact Center Express UCCX is a contact center solution that enables businesses to manage customer interactions across multiple channels.

Cisco Licensing

Used by 1 company

Cisco Licensing tools and platforms help customers manage their licensing needs effectively.

Cisco Voice Portal

Used by 1 company

A platform that allows for the creation and management of voice applications, enabling automated interactions with customers.

Client Management

Used by 1 company

Client Management tools help financial advisors track and manage client interactions and data effectively.

Client Review Center

Used by 1 company

Client Review Center is a tool that assists financial advisors in preparing for client meetings and reviews.

ConnectWise PSA

Used by 1 company

ConnectWise PSA is a professional services automation tool that helps manage service delivery, project management, and ticketing.

ConnectWise RMM

Used by 1 company

A remote monitoring and management tool designed for IT service providers.

Contact Center

Used by 1 company

Contact Center technologies facilitate customer interactions across various channels, including voice, chat, and email.

A cloud-based service that allows businesses to manage their customer interactions through various communication channels.

Contact Centre Next Generation refers to advanced solutions for managing customer interactions in a modern context.

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