Discover 159 customer support tools used by companies, sorted by popularity
Used by 1 company
Automated ticketing tools help manage customer inquiries and support requests efficiently.
Used by 1 company
A technology that manages incoming calls and routes them to the appropriate agents based on predefined criteria.
Used by 1 company
Avaya Contact Centre provides solutions for managing customer interactions across various channels.
Used by 1 company
Axonify is an internal micro-learning tool designed to support enablement programs and reinforcement.
Used by 1 company
Beamer is a tool for managing customer announcements and lifecycle communications, helping businesses keep their users informed about updates and …
Used by 1 company
Bright Pattern is a cloud-based contact center software that provides AI-powered customer engagement solutions.
Used by 1 company
CCaaS (Contact Center as a Service) platforms provide cloud-based solutions for managing customer interactions across various channels.
Used by 1 company
CX One is a workforce management tool that includes inbound and outbound dialer functionality.
Used by 1 company
Calabrio Call Recording is a solution that captures and stores customer interactions for quality assurance and compliance.
Used by 1 company
Cisco Contact Center Express (UCCX) is a solution for managing customer interactions across various channels, providing tools for call handling …
Used by 1 company
Cisco Contact Center Express UCCX is a contact center solution that enables businesses to manage customer interactions across multiple channels.
Used by 1 company
Cisco Licensing tools and platforms help customers manage their licensing needs effectively.
Used by 1 company
A platform that allows for the creation and management of voice applications, enabling automated interactions with customers.
Used by 1 company
Client Management tools help financial advisors track and manage client interactions and data effectively.
Used by 1 company
Client Review Center is a tool that assists financial advisors in preparing for client meetings and reviews.
Used by 1 company
ConnectWise PSA is a professional services automation tool that helps manage service delivery, project management, and ticketing.
Used by 1 company
A remote monitoring and management tool designed for IT service providers.
Used by 1 company
Contact Center technologies facilitate customer interactions across various channels, including voice, chat, and email.
Used by 1 company
A cloud-based service that allows businesses to manage their customer interactions through various communication channels.
Used by 1 company
Contact Centre Next Generation refers to advanced solutions for managing customer interactions in a modern context.