Discover 159 customer support tools used by companies, sorted by popularity
Used by 23 companies
storm is an omni-channel cloud contact center solution that enables businesses, customers, and colleagues to interact across various communication channels.
Used by 9 companies
Remedy is a service management software that helps organizations manage IT service requests and incidents.
Used by 7 companies
Contact Center as a Service (CCaaS) offers cloud-based customer service solutions that allow businesses to manage customer interactions.
Used by 4 companies
A system that provides contact center solutions, enabling organizations to manage customer interactions across various channels.
Used by 3 companies
Cisco Auto Attendant provides automated call handling and routing services, allowing callers to navigate through options without the need for …
Used by 3 companies
Cisco Unified Contact Center Express is a contact center solution designed for small to medium-sized businesses, offering features like call …
Used by 3 companies
A cloud-based contact center solution that integrates with Webex for enhanced customer interactions.
Used by 3 companies
NICE IEX is a workforce management solution that helps organizations optimize their workforce in contact centers.
Used by 2 companies
Cisco Finesse is a web-based agent and supervisor desktop for Cisco Unified Contact Center.
Used by 2 companies
CivicPlus provides software solutions for local governments to enhance citizen engagement.
Used by 2 companies
Decagon is a conversational AI platform that empowers brands to deliver concierge customer experiences through intelligent, human-like responses across various …
Used by 2 companies
Documaker is a document automation software that helps organizations create and manage customer communications and documents.
Used by 2 companies
A contact center application that provides tools for managing customer interactions across various channels.
Used by 2 companies
OT Exstream is a customer communication management solution that allows businesses to create and deliver personalized communications.
Used by 2 companies
Quadient Inspire is a customer communication management platform that enables organizations to create, manage, and deliver personalized communications across various …
Used by 2 companies
SpeechMiner is a tool used for analyzing speech data and improving customer interactions.
Used by 2 companies
Software that helps manage and track customer support requests, allowing for efficient resolution and communication.
Used by 2 companies
Xpression is a customer communication management tool that helps organizations design and deliver personalized communications.
Used by 1 company
Advisor Gateway is a platform that provides financial advisors with tools and resources to manage client relationships and investment strategies.
Used by 1 company
Aspect WFM is a workforce management software that provides tools for forecasting, scheduling, and managing workforce performance in contact centers.
