November 2025
Ranked by number of unique companies using each tool
| Rank | Tool | Companies | MoM Change |
|---|---|---|---|
|
#1
|
ADA |
3855
8.11%
|
199.07% |
|
#2
|
Qualified |
2099
4.42%
|
185.58% |
|
#3
|
NICE |
1024
2.15%
|
201.18% |
|
#4
|
Omni |
399
0.84%
|
232.5% |
|
#5
|
Zendesk |
126
0.27%
|
366.67% |
|
#6
|
Intercom |
123
0.26%
|
261.76% |
|
#7
|
Drift |
54
0.11%
|
350.0% |
|
#8
|
Gainsight |
42
0.09%
|
425.0% |
|
#9
|
DocuSign |
39
0.08%
|
254.55% |
|
#10
|
Medallia |
37
0.08%
|
428.57% |
|
#11
|
Plain |
32
0.07%
|
966.67% |
|
#12
|
Salesforce Service Cloud |
30
0.06%
|
500.0% |
|
#13
|
AI Assistant |
24
0.05%
|
242.86% |
|
#14
|
Gorgias |
22
0.05%
|
266.67% |
|
#15
|
Trustpilot |
22
0.05%
|
340.0% |
|
#16
|
Amazon Connect |
19
0.04%
|
280.0% |
|
#17
|
Usertesting |
18
0.04%
|
500.0% |
|
#18
|
CallRail |
17
0.04%
|
142.86% |
|
#19
|
FreshDesk |
16
0.03%
|
300.0% |
|
#20
|
Genesys |
14
0.03%
|
133.33% |
Companies using the most tools in this category
| Rank | Company | Tools Used | MoM Change | Location |
|---|---|---|---|---|
| #1 | Motorway |
9
0.02%
|
100.0% |
Brighton, England, UK
|
| #2 | Deloitte |
8
0.02%
|
166.67% |
Melbourne, Victoria, Australia
|
| #3 | Capgemini |
7
0.01%
|
75.0% |
Manchester, England, UK
|
| #4 | Tata Consultancy Services |
7
0.01%
|
250.0% |
Auckland, New Zealand
|
| #5 |
6
0.01%
|
200.0% |
Sydney, New South Wales, Australia
|
|
| #6 | CGI |
6
0.01%
|
200.0% |
Montreal, Quebec, Canada
|
| #7 | Insight Global |
6
0.01%
|
100.0% |
West Palm Beach, FL
|
| #8 | Sprinklr |
6
0.01%
|
100.0% |
Sydney, New South Wales, Australia
|
| #9 | Coinbase |
5
0.01%
|
100.0% |
Toronto, Ontario, Canada
|
| #10 | DoorDash |
5
0.01%
|
100.0% |
Melbourne, Victoria, Australia
|
| #11 | Kantoko |
5
0.01%
|
100.0% |
Sydney, New South Wales, Australia
|
| #12 | Culture Amp |
5
0.01%
|
100.0% |
Sydney, New South Wales, Australia
|
| #13 | UST |
5
0.01%
|
400.0% |
East Midlands, England, UK
|
| #14 | Sky |
5
0.01%
|
66.67% |
Isleworth, England, UK
|
| #15 | BetMGM |
5
0.01%
|
100.0% |
Ontario, Canada
|
| #16 | The Trade Desk |
5
0.01%
|
100.0% |
Sydney, New South Wales, Australia
|
| #17 | Social Pinpoint |
5
0.01%
|
100.0% |
Australia
|
| #18 | Synthesia |
5
0.01%
|
100.0% |
Tottenham, England, UK
|
| #19 | Siena AI |
5
0.01%
|
150.0% |
Toronto, Ontario, Canada
|
| #20 | Sera Systems |
5
0.01%
|
100.0% |
Dallas, TX
|
New tools or tools with high growth rate (50%+ MoM growth)
| Tool | Companies | Growth Rate | Status |
|---|---|---|---|
| ChurnZero |
13
0.03%
|
1200.0% | Growing |
| Helpscout |
4
0.01%
|
1000.0% | New |
| storm |
4
0.01%
|
1000.0% | New |
| Zoho Desk |
3
0.01%
|
1000.0% | New |
| NICE CXone |
3
0.01%
|
1000.0% | New |
| Cherwell |
3
0.01%
|
1000.0% | New |
| SpeechMiner |
2
0.0%
|
1000.0% | New |
| Eptica |
2
0.0%
|
1000.0% | New |
| CivicPlus |
2
0.0%
|
1000.0% | New |
| Dialogflow |
2
0.0%
|
1000.0% | New |
| Freshservice |
2
0.0%
|
1000.0% | New |
| Remedy |
2
0.0%
|
1000.0% | New |
| ManageEngine ServiceDesk |
2
0.0%
|
1000.0% | New |
| Streem |
2
0.0%
|
1000.0% | New |
| Skuid |
1
0.0%
|
1000.0% | New |
| Genesys Pure Cloud |
1
0.0%
|
1000.0% | New |
| SnapEngage |
1
0.0%
|
1000.0% | New |
| Axonify |
1
0.0%
|
1000.0% | New |
| NICE/QC |
1
0.0%
|
1000.0% | New |
| Omneo Clienteling |
1
0.0%
|
1000.0% | New |
Top tools and companies by country
Top tools and companies by industry
This report is generated by analyzing millions of job postings and identifying the technology and tools used by companies. Pursued.io extracts valuable business insights from job listings to provide you with accurate, up-to-date market intelligence.
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Report generated on December 28, 2025 10:56 PM
